/* Consola: layout con menú lateral */
.app { display: grid; grid-template-columns: 236px 1fr; min-height: 100vh; }
.lateral { background: #121729; color: #cdd3e3; display: flex; flex-direction: column; padding: 16px 12px; position: sticky; top: 0; height: 100vh; }
.lateral .marca { color: #fff; padding: 4px 8px 18px; }
.lateral nav { display: flex; flex-direction: column; gap: 2px; flex: 1; overflow-y: auto; }
.lateral nav a { display: flex; align-items: center; gap: .6rem; padding: .55rem .7rem; border-radius: 8px; color: #cdd3e3; font-weight: 500; }
.lateral nav a:hover { background: rgba(255,255,255,.06); text-decoration: none; }
.lateral nav a.activo { background: rgba(124,116,255,.22); color: #fff; }
.lateral nav .sep { height: 1px; background: rgba(255,255,255,.08); margin: 8px 4px; }
.lateral nav .titulo-sec { font-size: .7rem; text-transform: uppercase; letter-spacing: .08em; color: #7d86a0; padding: 6px 10px 2px; }
.lateral .ic { width: 20px; text-align: center; }
.lateral .contador { margin-left: auto; background: #ef4444; color: #fff; font-size: .72rem; font-weight: 700; padding: 0 .45rem; border-radius: 999px; }
.lateral .pie { border-top: 1px solid rgba(255,255,255,.08); padding-top: 10px; display: flex; flex-direction: column; gap: 4px; }
.lateral .pie .quien { padding: 4px 8px; font-size: .85rem; }
.lateral .pie .quien b { color: #fff; display: block; }
.lateral .pie button { background: transparent; border: 0; color: #cdd3e3; text-align: left; padding: .4rem .7rem; border-radius: 8px; cursor: pointer; font: inherit; }
.lateral .pie button:hover { background: rgba(255,255,255,.06); }
.principal { min-width: 0; display: flex; flex-direction: column; }
.barra { display: flex; align-items: center; gap: .8rem; padding: 14px 24px; border-bottom: 1px solid var(--borde); background: var(--panel); position: sticky; top: 0; z-index: 5; }
.barra h1 { font-size: 1.2rem; margin: 0; }
.barra .menu { display: none; }
.contenido { padding: 22px 24px 40px; }

.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; }
.kpi { padding: 14px 16px; }
.kpi .n { font-size: 1.75rem; font-weight: 800; line-height: 1.1; }
.kpi .t { color: var(--muted); font-size: .82rem; font-weight: 600; }
.kpi.clic { cursor: pointer; } .kpi.clic:hover { border-color: var(--marca); }
.dos-col { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-top: 16px; }
.barras { display: flex; align-items: flex-end; gap: 6px; height: 120px; padding-top: 10px; }
.barras .b { flex: 1; background: var(--marca); border-radius: 4px 4px 0 0; min-height: 2px; position: relative; opacity: .85; }
.barras .b:hover { opacity: 1; }
.barras-et { display: flex; gap: 6px; font-size: .68rem; color: var(--muted); }
.barras-et span { flex: 1; text-align: center; }
.linea-sis { display: flex; align-items: center; gap: .7rem; padding: .55rem 0; border-bottom: 1px solid var(--borde); }
.linea-sis:last-child { border-bottom: 0; }

.filtros { display: flex; gap: .5rem; flex-wrap: wrap; align-items: center; margin-bottom: 12px; }
.filtros select, .filtros input { width: auto; min-width: 130px; padding: .4rem .55rem; }
.filtros input[type=search] { min-width: 220px; flex: 1; }
.pestanas { display: flex; gap: 4px; flex-wrap: wrap; margin-bottom: 12px; }
.pestanas button { border: 1px solid var(--borde); background: var(--panel); color: var(--texto); padding: .4rem .8rem; border-radius: 999px; cursor: pointer; font: inherit; font-weight: 600; font-size: .86rem; }
.pestanas button.activo { background: var(--marca); border-color: var(--marca); color: #fff; }

.ticket-grid { display: grid; grid-template-columns: 1fr 300px; gap: 16px; align-items: start; }
.ficha dl { display: grid; grid-template-columns: auto 1fr; gap: .35rem .8rem; margin: 0; font-size: .9rem; }
.ficha dt { color: var(--muted); }
.ficha dd { margin: 0; word-break: break-word; }
.origen { display: flex; align-items: center; gap: .7rem; padding: 12px 14px; border-radius: var(--radio); color: #fff; margin-bottom: 14px; }
.origen .grande { font-size: 1.05rem; font-weight: 800; }
.historial { font-size: .82rem; }
.historial div { padding: .3rem 0; border-bottom: 1px dashed var(--borde); }
.respuesta textarea { min-height: 110px; }
.permisos-lista { columns: 2; column-gap: 1.5rem; }
.permisos-lista .check { break-inside: avoid; }

@media (max-width: 1000px) {
  .ticket-grid, .dos-col { grid-template-columns: 1fr; }
}
@media (max-width: 800px) {
  .app { grid-template-columns: 1fr; }
  .lateral { position: fixed; left: 0; top: 0; bottom: 0; width: 250px; z-index: 40; transform: translateX(-100%); transition: transform .2s; }
  .app.menu-abierto .lateral { transform: none; }
  .app.menu-abierto::after { content: ''; position: fixed; inset: 0; background: rgba(0,0,0,.4); z-index: 30; }
  .barra { padding: 12px 16px; }
  .barra .menu { display: inline-flex; }
  .contenido { padding: 16px; }
  .permisos-lista { columns: 1; }
}